Battery Wharf Hotel FAQs

Frequently Asked Questions

What Time is Check In?

Check-in is at 3:00 pm. Our front desk team is available 24/7 for any assistance.

What Time is Check Out?

Checkout is at 12:00 pm. 

Will I be Charged for Early Departure?

If your booking is prepaid, it is nonrefundable. All other reservations will be charged one night's room and taxes for early departure.

What if I Need To Check In Late?

Our Front Desk is staffed 24-hours a day. You may arrive at your leisure, but feel free call and let us know.

Can I Get a Late Checkout?

Check-out is at 12:00 pm. Should you need a little extra time, please inquire with our Front Desk Team.  Additional charges may apply.

What is the Minimum Age Required to Check In?

Minimum age required to check in is 21 with a valid credit card and government issued ID.

What is Your Cancellation Policy?

You may cancel your reservation up to 48-hours in advance of the arrival date without a cancellation penalty.  Please note that Non-Refundable reservations are fully prepaid and cannot be changed or cancelled.

What are the Restaurant Hours?

Please feel free to visit Battery Wharf Grille hours here.

Do You Provide Room Service?

In Room Dining is available from 6:30AM-11:00AM and 5:00PM-9:00PM. 

Do You Have Meeting Space?

Battery Wharf Hotel offers 10,000 square feet of flexible event space. Please contact our Sales Team at sales@batterywharfhotel.com for inquiries.

Do You Have a Fitness Center?

 Our 24 Hour Fitness Center is located onsite at 2 Battery Wharf, adjacent to Exhale Spa.

Where Do I Park?

Valet parking is $50 per night. Please note that the height restriction for vehicles is 6’6”. 

How Far Away is Faneuil Hall?

Faneuil Hall is located 0.5 miles away. If you have any questions regarding Faneuil Hall or any other destinations in Boston, please contact our Front Desk Team.  For more information on Faneuil Hall, please click here.

How Far Away is Boston Logan International Airport?

Boston Logan International Airport is 3 miles away. Click here for more information

Do You Provide Transportation to the Airport?

The Boston Harbor Cruises Water Taxi provides exclusive Airport Water Shuttle services for$15.00 each way. Please click here for more information.  Please contact our Front Desk if you would like to request assistance reserving a Water Taxi.

Do You have Rollaway Beds?

Rollaway beds are available by calling our Front Desk.  There is a $25 fee per rollaway bed.

Do You Have Wifi?

Wifi is available throughout the hotel and is included in the Local Fee.

What is the Smoking Policy?

Battery Wharf Hotel is a smoke free environment.  There is a $250.00 Fee for smoking in rooms.

Do you have Concierge Services?

Our  Front Desk Team is available 24/7 to assist with activity information and recommendations.

Do You Have ADA Compliant Rooms?

We have ADA Compliant Rooms.

Do You Have a Bar?

Battery Wharf Grille and Battery Lounge Bar Service is from  5:00 pm-10:30 pm on Monday-Thursday and 11::00 am to 11:00 pm on Friday, Saturday, and Sunday.

Is the Hotel Pet Friendly?

We are pet friendly. Fees may apply.

Do You Have a Business Center?

Our Business Center is available 24/7.

Do You Have a Pool?

We do not have a pool. 

Do You Provide Daily Housekeeping Service?

Housekeeping Service is provided daily.

Do You Have Turndown Service?

We provide Turndown Service.

I Forgot Some of My Personal Toiletries. What Should I do?

Please call the Front Desk Team to assist with forgotten items. 

Do you Have Refrigerators in Guestrooms?

If you need a refrigerator for your personal items, please contact the Front Desk Team.

Can I Book Rooms for My Entire Wedding Party?

Group blocks are available. Please contact our Sales Team at sales@batterywharfhotel.com.

Does the Hotel Handle Packages for Guests?

Packages will be accepted for all arriving and in house guests. Packages should not be sent to the hotel until three (3) days prior to guest arrival. All packages should be addressed to the guest whose name is registered on the reservation. Packages that are received without a matching name to a reservation will be returned to the sender. If you wish to send more than 2 packages additional cost may apply.